Orders, Returns, and Exchanges
By purchasing merchandise from this website, you agree to be bound by the following Terms and Conditions (“Shipping/Sale Terms”). Any of the following situations may be referred to as an order that was purchased from this website: (i) You placed an order via www.chasingms.com; (ii)You placed an order by messaging the Chasing Millions official Instagram account (@chasingmss); (iii)You placed an order through the shopping feature of Instagram from the Chasing Millions official Instagram account (@chasingmss). These terms are subject to change at any time.
After you submit an order from the Chasing Millions LLC website, you will receive an order confirmation via email. If you do not receive a confirmation email within 30 minutes from submitting an order, reach out to our support team through the contact link on www.chasingms.com.
Chasing Ms LLC is not deemed to have accepted any part of your order until the requested item(s) has/have been shipped and an order confirmation has been sent to you via email at the same email used for the initial purchase.
An order may be rejected by Chasing Ms LLC for any reason including but not limited to: a mistake in typography, pricing, availability, shipping conditions or any other reason causing Chasing Ms LLC to not be able to complete a sale. If this occurs, an email notifying you of this occurrence will be sent to the email you provided for the purchase.
Error(s) in Billing, Payment, and/or Shipping Information
Some orders cannot be processed due to erroneous information that you have provided, which includes, but is not limited to:
-Incorrect credit card or debit card number, expiration date, and/or security value.
-Other incorrect information regarding payment types.
-Incorrect billing information (e.g. when you provide billing information that is inconsistent with the billing information that your financial institution has on record).
-Insufficient or incorrect information regarding your shipping address (e.g. street address, city, state, zip or postal code, etc.).
-Suspected fraudulent information.
If any of the foregoing occurs, an email notifying you of the inability to complete your order will be sent to the email you provided during the purchase.
Customer Initiated Order Cancellations and Changes
You may make changes or cancel your order at any time prior to the shipping of your order. To make changes to your order send an email to email@example.com.
If your order has already shipped, you can request a return by emailing firstname.lastname@example.org in accordance with our Returns and Exchange Policy below.
Payments by Credit Card
Chasing Ms LLC reserves the right to request additional evidence of your billing information. Chasing Ms LLC will fully prosecute any fraudulent activity pertained to the reversal of a valid charge for an order filed and delivered to the customer.
If you are mistakenly overcharged for an order you placed, send an email to email@example.com. You will need to provide a valid receipt along with your email. If your inquiry proves to be valid, we will refund you the difference between the overcharge and the purchase price.
Events Outside Our Control
An event outside of our control means any event or cause beyond Chasing Ms LLC reasonable control, including without limiting (i) epidemic, pandemic, famine, earthquakes, floods, war, terrorism, whether foreign or domestic, overwhelming event(s) casted by natural forces, extreme weather, or other natural disaster; (ii) acts of civil or military authority, insurrection, riots, strikes, fire, or explosion; (iii) picketing, strikes, or labor shortage; or (iv) interruption of or delay in transportation, shortage or failure of supply of raw materials or finished merchandise, power outages, telecommunication outages, or any other intervening system, software, or service not operated by Chasing Millions LLC (collectively “Force Majeure Event”)
If a Force Majeure Event occurs, we will not be liable to you or any third party for any loss, damage, delay, liability, expense, or cost related to or caused by such Force Majeure Event.
Return and Exchange Policy
You may request a return or exchange within 30 days from the date of the purchase. If you would like to make a return or exchange you must send an email to firstname.lastname@example.org.
If you are not satisfied with your purchase made from www.chasingms.com, return it to us for a refund subject to the following terms:
Returns and exchanges must be received by Chasing Ms LLC at the return address associated with the order within 30 days of the ship date
Any order returned after 30 days of the purchase date will be considered void
The customer will be responsible for any costs associated with returning the product(s) back to Chasing Ms LLC
A valid receipt is required to be provided for all refunds
Once we receive your order, we will notify you via email regarding your refund.
Most orders will be turned over to a delivery service within 7 business days after the initial order. Furthermore, most order will be delivered within 15-20 business days after the initial purchase.
Chasing Millions LLC is not responsible for any delay, damage, destruction, loss of item(s), or any other issue that occurs to the shipment after it is turned over to the delivery service.
Shipping price varies based on the weight of your order. Orders from outside of the United States will be charged an additional $15 to the price of the item(s) to cover international shipping fees.